Grace
Frequently asked questions.
What Grace can and cannot do, how your data is handled, what makes it different from ChatGPT, and the questions people ask before they try it.
The full FAQ is being moved over from the master inventory. In the meantime, the short version:
Is Grace a person?
No. Grace is a conversation. It is built on top of a large language model, tuned and constrained by the team at The Clearing so it acts more like a calm reference librarian than a general chatbot.
Is Grace selling me anything?
No. Grace does not recommend plans, push carriers, take commissions, or route you to anyone. Grace helps you sort the decision; the decision is still yours.
How is this different from ChatGPT?
Grace is narrower on purpose. It is bounded to Medicare and adjacent decisions, it is grounded in current rules and policy, and it does not pretend to know things it does not know. See the comparison page for the longer answer.
What happens to what I tell Grace?
Grace conversations are private. We do not sell, share, or rent your data. Conversations may be reviewed in aggregate to improve Grace, with personally identifying information stripped. See the privacy policy for the long version.
Do I have to be a member to use Grace?
No. Anyone can use Grace at /grace. Members get memory across conversations, deeper integration with the rest of The Clearing, and the rooms beyond Medicare as they open.
The full set of questions, organized by category, is coming soon. If a specific question is not answered here, write to Dan: dan@joinclear.ing.